Travel eSIMs

Common FAQs for Travel eSIMs
Guide: Device eSIM compatibility
Before installing an eSIM, it's important to confirm if your device is able to support an eSIM . However, there are other factors to take into consid...
What is an eSIM?
An eSIM is a digital SIM that works like a physical SIM card. eSIM stands for “embedded SIM.” Unlike the traditional plastic SIM card, an eSIM does no...
What actions do I need to take before installing my eSIM plan?
Before installing your eSIM Plan, please ensure you’ve confirmed each of the following points: Your device is connected to stable WiFi. You have updat...
I've installed my travel eSIM, now what?
After you've gotten your travel eSIM successfully installed, your eSIM will automatically try and connect to the network once you have arrived to a co...
How can I see how much data I've used?
Your data usage can be seen directly in the Avios Travel eSim portal under after logging into "My Account" and going to "My Plans". Usage alerts are...
Top-ups
A top-up is a common add-on that allows you to add credit to your mobile subscription so that you can make calls, text or access the internet in addit...
Where can I verify my plan details?
Starting with signing into your Avios travel eSIM portal , you will be able to locate your plan details by doing the following: Under "My Plans", go ...
How do I install my eSIM plan?
If you've already installed your eSIM and/or lost your eSIM and need a replacement, please contact support to help you obtain a new one. You will only...
Travel eSIM FAQ
A travel eSIM is a digital SIM that works like a physical SIM card, and is intended to be used while traveling in place of your regular SIM. eSIM stan...
SIM Replacements: how-to
This article will go over how you can replace your travel eSIM if needed. Replacing your travel eSIM can be very helpful in the following scenarios: ...