Top-ups

Edited

Summary

A top-up is a common add-on that allows you to add credit to your eSIM subscription, so that you can use your data beyond what is defined in your plan.

How it Works

You can purchase a top-up directly within the same flow you used to purchase your original plan. You can also add multiple top-ups to a subscription.

Pre-requisites

To apply a top-up, you must have an active subscription with a base plan.

Network Activation

In most cases, top-ups will be effective within minutes. When you book a top-up, the amount of data in a period increases and stays until the period ends, or until an additional top-up is booked.

Please reach out to customer support if the top up has not completed within several hours.

Limitations

  • Vouchers cannot be applied to top-ups

  • Top-ups are currently one time